Customer Service

You might find it helpful to look at our website FAQ section first as this may answer your question quickly!

Phone:              1300 366 084 (Monday to Friday 8:30am - 9pm AEST; Saturday 9.00am - 9pm AEST; Sunday 10.00am - 9.00pm AEST)
Fax:                   1300 662 224
Mail:                   Vintage Cellars, PO Box 13329 Melb VIC 8010
Wine Club:
Corporate: or phone 1300 656 644

If you are deaf, or have a hearing or speech impairment please contact us through the National Relay Service and provide the NRS with the number 1300 366 084.